Doug took care of everything for us. He responded quickly to my initial enquiry and arranged a phone call to go through all the information required. Everything then moved really quickly and we were kept updated at every point in the application. Doug made the whole process feel a whole lot easier than I expected it to be, and I felt as though he had the knowledge to ensure everything was straightforward for us. This gave us confidence from the very beginning that we'd find the best possible mortgage and that we'd receive an offer from the chosen lender and took away any worry involved for us